Contact information

We’re here to help. If you have any questions, concerns, or need assistance with your order, our dedicated customer support team is ready to assist you.

Customer Support

You can reach us via:

• Email: contact@kastross.com

• Phone (USA): +1 (914) 209-6237

• Phone (Germany): +49 209 92413944

Support Hours: 8:00 AM to 7:00 PM (UTC/GMT -8)

General Inquiries

For general inquiries, partnership opportunities, or feedback, please contact us at contact@kastross.com.

Visit Our Warehouses

To better serve our customers across different regions, we operate from two warehouse locations:

• USA Warehouse
  Kastross
  200 Rasmussen Lane
  Petaluma, CA 94952
  United States

• Germany Warehouse
  Kastross
  Kirchstraße 11
  45879 Schermbeck
  Germany

Warehouse Hours: 8:00 AM to 7:00 PM (local time)

We look forward to assisting you and ensuring your experience with Kastross is smooth, reliable, and professional. Your satisfaction is our priority.